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Ingredients to Success Transcript

ABC Nightline, April 18, 2011

The following is the transcript of an excerpt from an ABC Nightline television broadcast.

Transcript of Excerpt:


John Berman: Andrew Cherng, is the co-CEO of the Panda Restaurant Group, think Panda Express, the Chinese food chain with nearly 1400 restaurants and 18,000 employees.

And, yes, he sells more that 65 million pounds of orange chicken every year. But he swears the key ingredient to this chicken isn’t a sauce or a spice, but…;

 

Andrew Cherng:

 

I think the biggest thing about Panda is the people that care about what they do.

 

John Berman:

 

You sell a lot of food.

 

Andrew Cherng:

 

Yes.

 

John Berman:

 

What’s more important here: food or caring?

 

Andrew Cherng:

 

Caring.

...

 

John Berman:

 

Cherng is something of a self-help addict. His current favorite is Landmark Education …

 

Andrew Cherng:

 

My favorite today is probably Landmark. OK, but I have done a lot.

 

John Berman:

 

What have you done? Give me a…

 

Andrew Cherng:

 

We have done Seven Habits. We have done Life Academy, and Dale Carnegie. The totality is that life is about sort of a buffet of learning.

 

John Berman:

 

He says these programs have been a huge part of his own growth from a Chinese immigrant who arrived here speaking no English in 1966 to a corporate titan.